All Tax and
Utility Accounts are payable by the following means:
-
Automatic withdrawal from your bank account. Applications are available at
the municipal office or online. Please see below
for further information.
-
Telephone
banking - CIBC, Royal Bank and Bank of Montreal
-
Cheque
payable to "Southwest Middlesex Utilities" in person, by mail to Box 218
Glencoe, ON N0L 1M0
-
Cash (in
person ONLY please)
-
Debit payments at municipal office
A service
charge of $30.00 will be applied to the account for which any payment is
returned from the bank for any reason.
Here’s
how Pre-Authorized Payments work.
It’s a modern, easy method to make those recurring payments without the
inconvenience of cheque writing and postage or that trip to the municipal
office.
With your
permission, your payments can be made automatically through your bank or
financial institution account.
It’s
convenient
You can arrange
your tax and/or water payments to fit your budget or payday cycle.
It’s
economical
One authorization
is all that is required for a series of payments to be made automatically
through your bank or financial institution cheque writing account.
It’s
secure
With Pre-Authorized
Payments, there are no cheques to get lost or stolen – you avoid the
embarrassment of missing payments and the penalty charge for late payments
as a result. You may stop payment at any time if you feel it is necessary
to do so.
It’s
assured
If you are away on
vacation, out of town on business or sick, your payments will be made on
time. Even postal disruptions, in most cases, will not prevent your bill
payments from reaching the municipality on time.
Business Pre-Authorized Payments
If you are a
company, you can also use Pre-Authorized Payments.
Your Rights
and Responsibilities
Notification
Southwest Middlesex is required to provide
you with written notice of the date and amount to be debited to your bank
account at least ten (10) calendar days before the first payment and every
time there is a change in your payment amount or date.
¨
Fixed amounts:
You will receive an initial letter from Southwest Middlesex after your
authorization form has been received, confirming the amount and dates.
¨
Varied amounts.
If the debit is to be for the actual amount of your tax or water bill, your
bill will be mailed at least ten (10) days before the payment is debited.
Incorrect
amount processed against your account.
You must notify
the municipality within ninety (90) days and it will be corrected.
Pre-authorized
Payments cancelled
If a payment
processed against your bank account is not in accordance with your
authorization, because you cancelled it (in writing) or you were not
notified, you can ask your bank to return the payment to you. This must be
done at the branch where your account is, in writing on a “Declaration Form”
provided by the bank, any time up to ninety (90) calendar days after
your account is debited. After the ninety-day period, you must deal
directly with the Municipality if you have any problems.
Moving
your account
If you move your account to another branch or another bank. you MUST advise
the Municipality so your payments can continue uninterrupted.
Control
You continue to
have control just as with cheques you have written. You can instruct
your bank to stop a payment before it goes through and you can discontinue
payments altogether. In either case, you must notify the Municipality
IN WRITING. |
